Privacy Policy

Updated on 2023-06-22

Sarcon (“we,” “our,” or “us”) is committed to protecting your privacy. This privacy policy (“Policy”) governs how we, Sarcon Technologies Private Limited, and its affiliates (“Sarcon,” “we,” “our” or “us”), use and protect the Personal Information that we collect and receive about natural persons in connection with the help of our website, i.e., https://www.sarcontech.com, its sub-domains, the web applications, and mobile applications (“Platform”).

This Privacy Policy explains how your personal information is collected, how we use the information, with whom we share it—the choices you can make about our collection, use, and disclosure of your data.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Product/Service”) alongside our application, Sarcon. By accessing or using our Product/Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Sarcon is a virtual event hosting platform that enables the hosting of events by Customer/s and connects them with attendees/ participants to provide the Services through the Platform.

In this document, you/your refers to the “User” and the “Customer.” “User/s” as used herein refers to any individual/s and/or entities added to the Platform by the Customer and/or an individual permitted by the Customer to register, access, and/or use the Platform; the word “Customer” as used herein refers to anyone, subscribing to, registering, accessing or using the Platform as an event organizer/ administrator and who can add users/ attendees/ participants to the Platform. Please note that the term “you” under this Policy shall mean the Customer and hosts/ attendee/ participant, etc., individually and collectively when the context requires.

This Policy applies to all the visitor/s to the Platform/website. This policy does not apply to any third-party organizations that collect the personal data, including through any third-party application or content that links to or is accessible from our Platform.

Please, read the Policy carefully before using or registering, accessing the Platform/website, or availing of any Services. By visiting the Platform/website or setting up an Account on the Platform and clicking on the “I accept” button, You accept and agree to be bound by the terms and conditions of this Policy and consent to our collecting, storing, processing, transferring, sharing and using Your information including the Personal Information under this Policy. If you disagree with the Policy, please leave the Platform with no obligation on us.

“Personal Information” means any information about an individual/ natural person from which that person can be identified, directly or indirectly, and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. It does not include data where the identity has been removed or anonymous data, and this Policy does not apply to such anonymized data or de-identified or aggregated data.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

Cookie: Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you, such as your language preference or login information.

Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Sarcon Technologies, Inc, (651 N Broad St, Suite 206, Middletown, New Castle, Delaware, USA , Zip code 19709) that is responsible for your information under this Terms & Conditions.

Country: Where Sarcon or the owners/founders of Sarcon are based.

Customer: Refers to the company, organization, or person who signs up to use the Sarcon Service to manage the relationships with your consumers or service users.

Device: Any internet-connected device such as a phone, tablet, computer, or any other device used to visit Sarcon and use the services.

IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet.

Personnel: Refers to those individuals who are employed by Sarcon or are under contract to perform a service on behalf of one of the parties.

Personal Data: Any information directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification or identifiability of a natural person.

Service: refers to the service provided by Sarcon as described in the relative terms (if available) and on this platform.

Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: Sarcon’s site can be accessed via this URL: https://www.sarcontech.com/

You: Person or entity registered with Sarcon to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

    -Name / Username

    -Phone Numbers

    -Email Addresses

    -Job Titles

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service (your information helps us to respond more effectively to your customer service requests and support needs)

To process transactions

To administer a contest, promotion, survey, or other site feature

To send periodic emails

When does Sarcon use end-user information from third parties?

Sarcon will collect End User Data necessary to provide the Sarcon services to our customers.

End-users may voluntarily provide us with the information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does Sarcon use customer information from third parties?

We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Sarcon customer, we receive information from a third party that provides automated fraud detection services to Sarcon. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage, and management, e-mail management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for you and us.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other techno-graphics such as connection speed, whether you have visited the website in a shared location, and the type of device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research, and reporting for our advertisers and us. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

Where and when is information collected from customers and end-users?

Sarcon will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Sarcon to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information, and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

We implement various security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. However, we cannot ensure or warrant the absolute security of any information you transmit to Sarcon or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical or managerial safeguards.

Could my information be transferred to other countries?

Information collected via our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel or third parties located throughout the world and maybe, viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, you voluntarily consent to the trans-border transfer and hosting of such information by using any of the above.

Is the information collected through the Sarcon Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information Sarcon collects depend on your relationship with Sarcon. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of specific uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences concerning communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by canceling your account. Such updates, corrections, changes, and deletions will not affect other information that we maintain or information we have provided to third parties under this Privacy Policy before such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove every record of the information you have provided to us from our system. The need to back up our systems to protect information from accidental loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end-user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Personnel

If you are a Sarcon worker or applicant, we collect the information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.

You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you.

Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Sarcon or any of its Corporate Affiliates (as defined herein) or that portion of Sarcon or any of its Corporate Affiliates to which the Service relates, or if we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by, or is under common control with Sarcon, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates under the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws worldwide without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield or the Swiss-US framework.

The laws of worldwide, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your website use may also be subject to other local, state, national, or international laws.

By using Sarcon or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you as a result of this consent to our Privacy Policy and agree to its terms.

Links to other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Sarcon. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness. Please remember that our Privacy Policy is no longer in effect when you use a link to go from the Services to another website. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their cookies or other methods to collect information about you.

Cookies

Sarcon uses “Cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our website but are non-essential to their use. However, certain functionality like videos may become unavailable without these cookies, or you would be required to enter your login details every time you visit the website. We would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies

Blocking and disabling cookies and similar technologies

Wherever you’re located, you may also set your browser to block cookies and similar technologies. Still, this action may block our essential cookies and prevent our website from functioning correctly, and you may not be able to utilize all of its features and services entirely. You should also be aware that you may also lose some saved information (e.g., protected login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser. You will need to do this yourself from within your browser, and you should visit your browser’s help menu for more information.

Remarketing Services

We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they’re “following” people around the internet by serving ads on the websites and platforms they use most.

Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and aware that Your child has provided Us with Personal Data, please Contact Us. Suppose We become aware that We have collected. In that case, Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Services and policies, and we may need to make changes to this Privacy Policy to reflect our Service and policies accurately. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and allow you to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any revised Privacy Policy, you can delete your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that Sarcon shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Sarcon does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links are there, to are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties terms and conditions.

Facebook Pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. The Facebook pixel may collect information from your device when you use the service. Facebook pixel gathers information that is held under its Privacy Policy.

Tracking Technologies

Cookies

We use cookies to enhance the performance and functionality of our $platform but are non-essential to their use. However, certain functionality like videos may become unavailable without these cookies, or you would be required to enter your login details every time you visit the $platform. We would not be able to remember that you had logged in previously.

Information about General Data Protection Regulation (GDPR)

if you are from the European Economic Area (EEA), we may collect and use information from you. This section of our Privacy Policy will explain exactly precisely why this data is collected and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have over their data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is essential irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used independently or in combination with other pieces of information to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

        Personal data collected must be processed in a fair, legal, and transparent way and should         only be used in a way that a person would reasonably expect.

        Personal data should only be collected to fulfill a specific purpose, and it should only be         used for that purpose. Organizations must specify why they need personal data when they         collect it.

        Personal data should be held no longer than necessary to fulfill its purpose.

        People covered by the GDPR have the right to access their data. They can also request a         copy of their data and that their data be updated, deleted, restricted, or moved to another         organization.

Why is GDPR necessary?

GDPR adds some new requirements regarding how companies should protect individuals’ data that they collect and

Process. It also raises the stakes for compliance by increasing enforcement and imposing more significant fines for breach. Beyond These facts, it’s simply the right thing to do. At Sarcon, we firmly believe that your data privacy is very important, and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Individual Data Subject’s Rights – Data Access, Portability, and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. Sarcon processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data under our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self-service from the start and have always given you access to your data and your customers’ data. Our customer support team is here to answer any questions you might have about working with the API.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the types of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

Right to Delete. You may submit a verifiable request to close your account, and we will delete Personal Information about you that we have collected.

Request that a business that sells a consumer’s data not sell the consumer’s data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the types of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

Right to Delete. You may submit a verifiable request to close your account, and we will delete Personal Information about you that we have collected.

Right to request that a business that sells a consumer’s data not sell the consumer’s data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Contact Us

Don’t hesitate to contact us if you have any questions.

Via Email: helloⓐsarcontech.com