For a long time, the United Arab Emirates(UAE) has restricted the vast majority of apps that make use of Voice over Internet Protocol (VoIP) services, which allow users to make free internet-to-internet voice and video calls. While this restriction was temporarily eased for Dubai Expo 2020 site visitors, the ban on calls made via the popular conference platforms like Zoom, Cisco Webex and Skype has troubled citizens and businesses in the UAE for a long time. 

Despite Dubai’s long-standing reputation as a leading destination for international business gatherings, local companies have long found it difficult to successfully host virtual events. The UAE has a strict censorship regime, and the government has blocked numerous websites and apps over the years. While businesses worldwide have benefited greatly from using online and video conferencing services to connect with a global audience. The ban on VoIP services in Dubai has had a significant negative effect on the city’s significant event business.

While these might seem like a minor inconvenience in the presence of alternative communication platforms.Relying solely on them may not be the most advantageous choice. In this article, we delve into the reasons why alternative platforms may better suit the unique requirements and preferences of Dubai-based events.

Understanding UAE’s VoIP Restrictions: 

The prohibition regulation is intended to deter the transmission and receipt of unlawful online content. The government has previously stated that citizens can only utilise licenced services like BOTIM. Although anyone can use a Virtual Private Network (VPN) to get around the UAE VoIP prohibition is illegal and can land anyone in jail. 

Similar limitations have been implemented in other countries for concerns of national security and, presumably, to safeguard the profits of its monopoly state-run telecommunications corporations.Since Skype is an unlicensed Voice over Internet Protocol (VoIP) service, it is banned by the UAE’s regulatory framework.

As a result, most businesses and individuals in the UAE have to consider other options for hosting virtual conferences. 

Why Skype and Zoom Fall Short : 

Skype and Zoom are two of the most popular video conferencing platforms. However, both are currently blocked in the UAE, making them not ideal for virtual events. While Skype and Zoom are still accessible in some parts of the country, the government has made it clear that they are not approved for use. This has caused problems for businesses and individuals who have been using these platforms for virtual events. 

•  Data Security Concerns:

Dubai places a high emphasis on data security and privacy, especially concerning sensitive corporate information and personal data. While Skype and Zoom offer encryption and security features, there have been instances of security breaches and concerns over data privacy on these platforms. Dubai-based organizations may prioritize platforms with more robust security measures and compliance standards to ensure the protection of their data.

• Regulatory Compliance:

Dubai has its own set of regulations and compliance standards, particularly in the realm of telecommunications and online services. Skype and Zoom may not fully comply with all the regulatory requirements specific to Dubai, potentially leading to legal and operational complications for businesses hosting virtual events. Opting for platforms that adhere to local regulations can mitigate such risks and ensure smooth event execution.

• Quality of Service and Connectivity:

Virtual events require stable internet connectivity and high-quality audiovisual capabilities to deliver a seamless experience to participants. While Skype and Zoom generally offer reliable performance , it can be challenging to achieve with these tools even with VPN. Furthermore, factors such as network congestion and geographical distance can impact the quality of service, especially if you using mobile event apps to navigate in-person events. Employing platforms like Sarcon that offer offline capabilities can help mitigate issues related to connectivity and ensure a smoother event experience.

• Localization and Language Support:

Dubai is a diverse cosmopolitan city with a multicultural population and a thriving international business community. Virtual events hosted in Dubai often require support for multiple languages and cultural sensitivities. While Skype and Zoom support various languages, their localization may not fully cater to the specific needs of Dubai-based events. Platforms offering comprehensive language support like Sarcon can enhance the inclusivity and effectiveness of virtual events in Dubai.

• Customization and Branding:

Dubai is known for its penchant for luxury and sophistication, and businesses in the region often seek to reflect these qualities in their events and conferences. Skype and Zoom, while functional, may lack the level of customization and branding options desired by organizations looking to create a distinct and memorable virtual experience. Utilizing platforms that offer extensive customization capabilities can enable Dubai-based businesses to tailor their virtual events to align with their brand image and objectives.

• Integration with Local Payment Gateways:

Monetizing virtual events through ticket sales or sponsorships is common practice, even in the virtual realm. However, integrating global payment gateways with local banking systems in Dubai can be challenging due to currency conversions and regulatory requirements. Platforms that support seamless integration with popular local payment gateways can simplify the process of monetizing virtual events for businesses operating in Dubai. For example, Sarcon offers the option to utilize their seamless payment gateway or effortlessly integrate your preferred payment solution.

Why should you consider a virtual event platform in Dubai? 

There are many reasons why you should consider a virtual event platform in Dubai. Perhaps the most compelling reason is that a virtual event platform can help you reach a global audience. With a virtual event platform, you can connect with participants from all over the world, regardless of their location. Additionally, a virtual event platform can help you save time and money. By hosting your event online, you can eliminate the need for travel and lodging expenses for participants. Moreover, you can save money on marketing and advertising costs.

While these are all compelling arguments in favour of using a virtual event platform, the ability to sidestep the restrictions placed on using VoIP for conferences is particularly compelling. 

• The unreliable platforms can cause audio and video lag or choppiness during meetings
  

  The UAE has one of the highest internet penetration rates in the world, with nearly 90% of households having access to a broadband connection. According to the Digital Quality of Life Index (DQL), the UAE has the third best Internet quality in the world. The quality, which takes into account speed, stability, and growth, is 54% higher than the global average.Despite this, business users who rely on VoIP (Voice over IP) or video conferencing can be affected by poor connections while using alternative platforms or glitchy tech. Furthermore, the lack of platform support also leads to choppy streaming.

  To minimise the risk of audio and video lag, it is important to have a backup plan in place. For example, you can use a cloud-based video conferencing service that is designed to work even on low-bandwidth connections. You can also opt for virtual event platforms especially if you are hosting an event for a large audience. Virtual event platforms can accommodate enormous audiences while still providing a fantastic user experience, which is what sets them apart from video conferencing technologies. In contrast, video conferencing software is typically used for hosting meetings and does not include capabilities to actively involve the audience.

• Virtual event platforms have better support and Security for a smooth  experience
  
  When it comes to choosing a virtual event platform, it’s important to consider the quality of the service. Virtual event platforms are designed to provide a smooth meeting experience for participants along with privacy and data security. They also have more redundancy in place in case of technical difficulties. In addition, virtual event platforms are more likely to have a customer service and support team that is available 24/7 to help with any issues that may arise. It’s often worth choosing a virtual event platform over a video conferencing service like zoom which is lingered with security gaps within the platform.For example, virtual event platforms like Sarcon are among the few vendors with ISO certification and GDPR compliance that ensures the data security measures are robust enough to protect private information. Furthermore, Sarcon has easily accessible and on-demand support that assists through the onboarding process by providing clear, step-by-step instructions. Sarcon’s friendly dashboard also provides immediate, self-service access to comprehensive metrics and reports, fostering real-time analysis and learning after an event, making it easier for businesses to analyse their event and formulate the next step for their future events.

• Virtual event platforms provide wider range of features 

  Video conferences have become an essential part of doing business in the modern world. They provide a cost-effective way to connect with clients and colleagues located around the globe. However, not all voice and video conference services are created equal. Some offer a wider range of features than others.When using any service or platform it is important to consider all of the features that are offered. Only then can you be sure that you are choosing the best possible option for your business.For example, Virtual event platforms now offer webinar functionality. This is essential for businesses that need to conduct training sessions or give presentations to large groups of people. The advent of virtual events platforms, which have made it less of a hassle and more of an experience for organisations to organise webinars. Online networking, breakout sessions, and vendor displays are all simulated by these systems, just as they would be at a physical convention. Gamification, real-time polling, chat rooms, breakout sessions, virtual exhibitor booths etc are just some of the elements that virtual events platforms provide that standard webinars do not.In addition, virtual event platforms can be record webinars and make available online, providing a valuable resource for employees or customers who were unable to attend the live event.

Why should you consider Sarcon for your virtual events in Dubai?

When it comes to hosting virtual events, there are a number of factors to consider in order to ensure a successful event. First and foremost, you need to choose a platform that is reliable and easy to use. Sarcon is a great option for virtual events in Dubai, as it has been specifically designed for this purpose. It stands out as one of the few enterprise-grade, all-in-one platforms that offers a truly unified and seamless experience across all of its products. This exceptional coherence extends to both in-person and virtual experiences, with the platform adeptly measuring and harmonizing the two for hybrid events. 

Whether you’re hosting a live event, a webcast, or a combination of the two, Sarcon can help you attract a wider audience and ensure that your events go smoothly. What truly elevates Sarcon to an enterprise-grade platform is its scalability, robust security measures, certifications and more. Notably, Sarcon is GDPR compliant and holds certifications such as ISO 27001 and ISO 27701.

Additionally, Sarcon offers dedicated event day support so you can be sure that any issues you may have will be quickly resolved. With its reliability and excellent customer service, Sarcon is the perfect choice for virtual events in Dubai.

Sarcon offers a plethora of features 

Sarcon is the perfect solution for businesses that need high-quality video and audio conferencing, as well as features like gamification, multiple track option, quick networking zone, customisation and much more. Sarcon offers a variety of features that make it the perfect choice for businesses of all sizes.With Sarcon’s cutting-edge 3D conferencing system, you can captivate your audience like never before. You can organise anything from a simple one-hour webinar to a massive conference with hundreds of speakers and dozens of concurrent sessions. 

Sarcon offers a variety of features that make it perfect for businesses of all sizes. For example, Sarcon’s social wall is one of its most popular features. Sarcon’s social wall enhances the participation and experience of a virtual event’s audience by allowing attendees to share their event experience on their social media pages. You can also utilize Sarcon’s  comprehensive event marketing feature which includes email, WhatsApp, and SMS marketing, to reach your audience effectively. 

Sarcon offers Event Apps Solution  

Sarcon’s event mobile application is the perfect solution for busy professionals who need to stay connected no matter where they are. The mobile app automatically adapted to a 2D interface, which is more user-friendly on small screens. This saves you time as you don’t not have to set up a separate app for virtual events, and all data and information are automatically pulled into the mobile app from the virtual event.

With the app, you can access all the information about your upcoming events in one place, including agendas, speaker bios, and maps. You can also view your agenda and receive real-time updates and notification about changes or new events. Best of all, the app is available for both iPhone and Android devices, so you can use it whether you’re at home in Dubai or on the go. Whether you’re attending a conference, business meeting, or social event, Sarcon’s event mobile app solution makes an ideal platform for businesses in Dubai to stay connected with their event. 

Conclusion

While both Skype and Zoom are popular options for virtual events, they are unfortunately not available in the UAE. Sarcon is a better option for this region, as it has been specifically designed for virtual events and offers highly customisable 3D & 360° (VR-like) solutions.  So if you’re planning a virtual event in Dubai or the UAE, be sure to check out Sarcon! We recommend giving it a try – you may be surprised at just how smoothly your next meeting goes.

Frequently Asked Questions (FAQs)

What makes Sarcon different from platforms like Skype and Zoom?
Sarcon sets itself apart with its enterprise grade platform all-in-one event platform for hybrid, in-person, and virtual events, trusted by Fortune 500s like LinkedIn, Emerson, HP, and MCI. Unlike traditional platforms, Sarcon offers seamless connectivity, dynamic presentation tools, enhanced security measures, and scalability.

Can Sarcon accommodate large-scale events?
Yes,Sarcon is designed to handle events of all sizes, from intimate meetings to international conferences. Its scalable architecture ensures optimal performance, regardless of the number of participants.

Is Sarcon compatible with third-party applications?
Absolutely, Sarcon seamlessly integrates with a variety of third-party applications, allowing users to enhance their virtual events with additional features and functionalities.

How does Sarcon prioritize security?
Sarcon prioritizes security through robust encryption protocols, access controls, and data protection measures. Additionally, Sarcon adheres to international data security standards, such as ISO 27001, 27701, and GDPR, to ensure the protection of sensitive information. Users can host meetings and events with confidence, knowing that their data is safe and secure.

Can Sarcon be used for virtual training sessions?
Yes, Sarcon is ideal for virtual training sessions, offering interactive features and collaboration tools that facilitate engaging and effective learning experiences.

Does Sarcon offer customer support?
Yes, Sarcon provides dedicated customer support to assist users with any questions or issues they may encounter. Our team is committed to ensuring a seamless experience for all users 24/7.